Introduction

Safiro's Portable Toilets, LLC is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy governs the collection, use, and disclosure of information gathered through our website (https://safiros.com/) and through our customer communication channels, including our Short Message Service (SMS) text messaging programs.

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you. The categories of personal information we collect include:

• Contact Information: Name, physical mailing address, email address, and telephone/mobile phone number.
• Communication Records: Transcripts, recordings, or notes of inquiries, service requests, and text message correspondence exchanged with our support and operational teams.
• SMS Consent Records: Time-stamped records of your explicit opt-in consent to receive text messages, including the mobile number provided and the method by which consent was granted.

2. How We Use Your Information

We use the personal information we collect for lawful business and operational purposes, including:

• Providing, operating, maintaining, and improving our products, services, and website functionality.
• Fulfilling orders, scheduling appointments, delivering requested customer support, and answering inquiries.
• Sending transactional notices, service alerts, administrative updates, and permitted promotional messages.
• Verifying identities, preventing fraudulent or unauthorized activities, and ensuring compliance with applicable telecommunications standards and legal requirements.

3. Information Sharing and Disclosure

Safiro's Portable Toilets, LLC strictly prohibits selling, renting, or leasing your personal information. Mobile phone numbers, SMS consent records, and personal data collected specifically for text messaging purposes will not be shared with, sold to, rented to, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Information may only be disclosed under the following strictly limited circumstances:

• Authorized Service Providers: We may share personal data with vetted third-party vendors and service providers who perform contracted technical or operational services on our behalf (such as telecommunications routing, SMS gateway delivery, hosting, and secure data processing). These providers are bound by strict contractual confidentiality agreements and are prohibited from using your data for any independent or marketing purpose.
• Legal Imperatives and Protection: We may disclose information if required to do so by applicable law, regulation, subpoena, court order, or lawful government demand, or when we believe in good faith that disclosure is necessary to protect our legal rights, investigate fraud, or protect the safety of individuals.

4. Data Security

We implement reasonable physical, technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we take commercially appropriate precautions to protect your data, no electronic transmission over the internet or cellular network can be guaranteed to be completely secure.

5. Your Rights and Choices

You maintain the right to access, review, update, or request the correction or deletion of the personal information we maintain about you. You may also opt out of promotional communications at any time. For SMS text messaging programs, you may opt out immediately by replying with the keyword STOP to any text message received from us. To exercise any other data privacy rights, please contact us using the details provided below.

6. Third-Party Links & External Sites

Our website (https://safiros.com/) may contain links to external third-party websites or services that are not owned or operated by Safiro's Portable Toilets, LLC. We are not responsible for the privacy practices, content, or policies of any external sites. We encourage you to review the privacy notices of every website you visit.

7. Children's Privacy

Our website, services, and communication programs are intended solely for individuals eighteen (18) years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of thirteen (13). If we discover that personal data from a child under thirteen has been collected, we will promptly take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy periodically to reflect changes in our business practices, operational procedures, or legal and regulatory requirements. Any modifications will become effective immediately upon posting to this website. Your continued interaction with our website and communications programs following the posting of an updated policy signifies your acknowledgment of the revisions.

9. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our information practices, please contact us at:

• Doing Business As (DBA) / Business Name: Safiro's Portable Toilets, LLC
• Business Address: PO Box 3071, National City, CA 91951
• Business Phone: (619) 232-8606
• Business Email: info@safiros.com

1. Types of SMS Communications

Safiro's Portable Toilets, LLC offers mobile messaging programs to keep you informed and facilitate communication. When you opt in to receive text messages from us, you may receive communications regarding:

• Answer to general inquiries
• Order and delivery confirmations and follow ups
• Follow up text message
• Status update

2. Consent to Receive SMS

You may consent to receive text messages from Safiro's Portable Toilets, LLC by verbally agreeing to receive texts during a phone call. Consent to receive marketing or informational text messages is not a condition of purchasing any goods, services, or property from Safiro's Portable Toilets, LLC.

3. Data Privacy Confirmation

Your mobile data and privacy are rigorously protected. Mobile numbers, SMS opt-in data, and consent records collected for our messaging programs will not be shared with, sold to, rented to, or transferred to third parties or affiliates for marketing or promotional purposes. Data is utilized exclusively by Safiro's Portable Toilets, LLC and our authorized delivery service providers for message transmission and customer support.

4. Opt-Out Instructions

You may cancel and unsubscribe from our SMS text messaging program at any time. To opt out, reply STOP to any text message you receive from us. After you text STOP to us, you will receive one final text message confirming that you have been unsubscribed from further automated communications. Following that confirmation, you will no longer receive SMS messages from us unless you initiate a new opt-in request.

5. Help

If you experience issues with our messaging program or need assistance, you can reply with the keyword HELP to any text message received from us. You may also contact us directly for support at info@safiros.com, call us at (619) 232-8606, or visit https://safiros.com/.

6. Message Frequency

Message frequency varies based on your active transactions, appointments, service requests, and interactions with Safiro's Portable Toilets, LLC. Promotional text messages are limited to occasional announcements and specials.

7. Standard Rates

Safiro's Portable Toilets, LLC does not charge a separate fee for sending or receiving text messages; however, standard message and data rates may apply to each message sent or received as provided in your mobile telephone service rate plan. Please consult your wireless service provider for applicable rates and roaming charges.

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP”.
• For assistance, text “HELP” or contact us directly via https://safiros.com/.
• Message frequency may vary.